Division 5.1 - Internal Management

  Row of binders on a shelf RWTH Aachen

Division 5.1 offers comprehensive services regarding the university's organizational and operational structure to central university administration as well in part to all RWTH institutions.



+49 241 80 97217



General Internal Management

Within internal management, we are concerned with everything that has to do with internal operation procedures within the central university administration: We take care of the internal management of data processing, i.e. the planning and agreement to the use of instruments and processes for data processing, and optimize business processes. Additionally, we are responsible for internal management investigations and developments and undertake calculations of profitability. We also determine detailed regulations on Gleitende Arbeitszeit, on Conversations between managers and staff, MAG for short, that regularly take place, and the Distribution of University IDs.

Furthermore, we manage and coordinate short-term and long-term arranged projects and work groups for various topic areas. Two examples of work groups, which we consistently supervise, are the Board for Questions Regarding Wage Rights and the suggestion scheme at RWTH, Creative Idea Management – KIM. As a result, we regularly work together with other institutions both within and outside of the University.


Branches of Division 5.1

  1. General internal management
  2. Web team
  3. Print shop

We offer a multitude of electronic services to support business operations. Above all, this includes the Jobs Database, the Reference number directory, the Electronic telephone directory, the Form database and the Template database with the layout of forms, the Circulars database, the Geschäftsverteilungsplan, and the Staffing process.

Web Team

The Web Team designs and coordinates the central RWTH Aachen website in close collaboration with web editors from all institutions, the press office, and IT divisions. A team of three translators is reponsible for the English-language pages on the central RWTH Aachen website and supports RWTH institutions with the translation of websites, forms, and other documents.


Print Shop

Since 2012, the Print Shop in the Main Building also belongs to the division. This offers RWTH institutions comprehensive services regarding printing.

Our Service Hours

You can reach us Monday to Friday 8am to 4pm. We recommend calling to make an appointment.



Name Contact
Dipl.-Finanzw. Katrin Zeumann
Phone: +49 241 80 94028

stellv. Abteilungsleiter
Armin Offermanns
Phone: +49 241 80 94019

Dipl.-Verw. Wirtin Jessica Hilger Phone: +49 241 80 97219

Melanie Liesen B. A. Phone: +49 241 80 94381

Math.-Technische Assistentin
Michaela Schraad
Phone: +49 241 80 97222

Susanne Thommes Phone: +49 241 80 97217

Brita McClay M. A.
Phone: +49 241 80 97220

Dipl.-Medienwissenschaftlerin Anja Bühler Phone: +49 241 80 90566

Helen Merenda B. A. Phone: +49 241 80 90573

Dipl.-Ing. Rolf Niehörster Phone: +49 241 80 90564

Alexander Paizanos M. A. Phone: +49 241 80 90571

Ralf Pütz M. A. M. Sc. Phone: +49 241 80 96501

Math.-Technische Assistentin
Myrjam Schiermeyer
Phone: +49 241 80 90567

Sarah Thelen M. A. Phone: +49 241 80 90570

Linda Wien B. A. Phone: +49 241 80 90568

E-Mail der Hausdruckerei: Hausdruckerei@zhv.rwth-aachen.de
Dirk Ellenfeld Phone: +49 241 80 94212

Heike Hammel Phone: +49 241 80 94212

Stefan Henschel Phone: +49 241 80 94212

Therese Kirch Phone: +49 241 80 94212